Ramdom error when trying to reach "document management" tab

Hello everybody.

We use since 2011 Nuxeo for document management. works well. We haven't done any change this year on the platform. Since a few weeks : impossible to access to the “document management” tab. Somme people can, others ones cannot. This can change from one day to another (1 can today but cannot yesterday …)

Config is : Nuxeo 5.5, with a load balancer, heartbeat for 2 web servers, 2 Postgres BDD (masster / Slave). No particular alert on prtg (our monitoring tool).

Any idea of the problem and how to troubleshoot it ? Many thanks !


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