Error in creating Thumbnail in Nuxeo

Reposting Again,

Hello, When I am uploading file in nuxeo, thumbnail is not being generated. I have installed related software of nuxeo which are Imagemagick and Ghostscript.

Those software are used by nuxeo for generating thumbnail in nuxeo. Please help us . We don't have any support. Since last 2 months, we are facing this issue.

Thank you for your Support. Please reply soon as we have to complete it.

I hope you all will help us.

2018-04-28 10:27:52,217 INFO [Nuxeo-Work-elasticSearchIndexing-1:4491605369819.2005813847] [org.nuxeo.elasticsearch.core.ElasticSearchIndexin$ 2018-04-28 10:28:21,329 INFO [http-bio-0.0.0.0-8443-exec-69] [org.nuxeo.ecm.webengine.model.impl.ModuleImpl] Loading i18n files for module api 2018-04-28 10:32:57,085 ERROR [PoolIdleReleaseTimer] [org.nuxeo.runtime.jtajca.NuxeoConnectionTrackingCoordinator] Killed handle: org.nuxeo.ec$ java.lang.Exception: Stack Trace

    at org.apache.geronimo.connector.outbound.ConnectionInfo.setTrace(ConnectionInfo.java:119)
    at org.apache.geronimo.connector.outbound.ConnectionHandleInterceptor.getConnection(ConnectionHandleInterceptor.java:57)
    at org.apache.geronimo.connector.outbound.TCCLInterceptor.getConnection(TCCLInterceptor.java:39)
    at org.apache.geronimo.connector.outbound.ConnectionTrackingInterceptor.getConnection(ConnectionTrackingInterceptor.java:66)
    at org.apache.geronimo.connector.outbound.AbstractConnectionManager.allocateConnection(AbstractConnectionManager.java:77)
    at org.nuxeo.runtime.jtajca.NuxeoContainer$ConnectionManagerWrapper.allocateConnection(NuxeoContainer.java:753)
    at org.nuxeo.ecm.core.storage.sql.ra.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:103)
    at org.nuxeo.ecm.core.storage.sql.ra.ConnectionFactoryImpl.getSession(ConnectionFactoryImpl.java:166)
    at org.nuxeo.ecm.core.repository.RepositoryService.getSession(RepositoryService.java:212)
    at org.nuxeo.ecm.core.api.local.LocalSession.createSession(LocalSession.java:127)
    at org.nuxeo.ecm.core.api.local.LocalSession.<init>(LocalSession.java:84)
    at org.nuxeo.ecm.core.api.CoreSessionServiceImpl.createCoreSession(CoreSessionServiceImpl.java:43)
    at org.nuxeo.ecm.core.api.CoreInstance.openCoreSession(CoreInstance.java:171)
    at org.nuxeo.ecm.core.api.CoreInstance.openCoreSessionSystem(CoreInstance.java:98)
    at org.nuxeo.ecm.core.event.impl.ReconnectedEventBundleImpl.getReconnectedCoreSession(ReconnectedEventBundleImpl.java:93)
    at org.nuxeo.ecm.core.event.impl.ReconnectedEventBundleImpl.getReconnectedEvents(ReconnectedEventBundleImpl.java:111)
    at org.nuxeo.ecm.platform.thumbnail.listener.UpdateThumbnailListener.handleEvent(UpdateThumbnailListener.java:121)
    at org.nuxeo.ecm.core.event.impl.AsyncEventExecutor$ListenerWork.work(AsyncEventExecutor.java:218)
    at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransaction(AbstractWork.java:416)
    at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransactionAndCheckExceptions(AbstractWork.java:377)
    at org.nuxeo.ecm.core.work.AbstractWork.run(AbstractWork.java:338)
    at org.nuxeo.ecm.core.work.WorkHolder.run(WorkHolder.java:57)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)

2018-04-28 10:32:57,088 ERROR [PoolIdleReleaseTimer] [org.nuxeo.runtime.jtajca.NuxeoConnectionTrackingCoordinator] Killed handle: org.nuxeo.ec$ java.lang.Exception: Stack Trace

    at org.apache.geronimo.connector.outbound.ConnectionInfo.setTrace(ConnectionInfo.java:119)
    at org.apache.geronimo.connector.outbound.ConnectionHandleInterceptor.getConnection(ConnectionHandleInterceptor.java:57)
    at org.apache.geronimo.connector.outbound.TCCLInterceptor.getConnection(TCCLInterceptor.java:39)
    at org.apache.geronimo.connector.outbound.ConnectionTrackingInterceptor.getConnection(ConnectionTrackingInterceptor.java:66)
    at org.apache.geronimo.connector.outbound.AbstractConnectionManager.allocateConnection(AbstractConnectionManager.java:77)
at org.nuxeo.runtime.jtajca.NuxeoContainer$ConnectionManagerWrapper.allocateConnection(NuxeoContainer.java:753)
   at org.nuxeo.ecm.core.storage.sql.ra.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:103)
   at org.nuxeo.ecm.core.storage.sql.ra.ConnectionFactoryImpl.getSession(ConnectionFactoryImpl.java:166)        
at org.nuxeo.ecm.core.repository.RepositoryService.getSession(RepositoryService.java:212)
   at org.nuxeo.ecm.core.api.local.LocalSession.createSession(LocalSession.java:127)
   at org.nuxeo.ecm.core.api.local.LocalSession.<init>(LocalSession.java:84)
   at org.nuxeo.ecm.core.api.CoreSessionServiceImpl.createCoreSession(CoreSessionServiceImpl.java:43)
    at org.nuxeo.ecm.core.api.CoreInstance.openCoreSession(CoreInstance.java:171)
   at org.nuxeo.ecm.core.api.CoreInstance.openCoreSessionSystem(CoreInstance.java:98)
    at org.nuxeo.ecm.core.event.impl.ReconnectedEventBundleImpl.getReconnectedCoreSession(ReconnectedEventBundleImpl.java:93)
   at org.nuxeo.ecm.core.event.impl.ReconnectedEventBundleImpl.getReconnectedEvents(ReconnectedEventBundleImpl.java:111)
    at org.nuxeo.ecm.core.event.impl.ReconnectedEventBundleImpl.iterator(ReconnectedEventBundleImpl.java:222)
   at org.nuxeo.ecm.platform.thumbnail.listener.UpdateThumbnailListener.handleEvent(UpdateThumbnailListener.java:121)
    at org.nuxeo.ecm.core.event.impl.AsyncEventExecutor$ListenerWork.work(AsyncEventExecutor.java:218)
    at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransaction(AbstractWork.java:416)
    at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransactionAndCheckExceptions(AbstractWork.java:377)
   at org.nuxeo.ecm.core.work.AbstractWork.run(AbstractWork.java:338)
    at org.nuxeo.ecm.core.work.WorkHolder.run(WorkHolder.java:57)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 
           at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
                at java.lang.Thread.run(Thread.java:745)

Please help us .. We dont have any support…

Please give us fast reply. As this issue is pending since two months… Hope you will all understand our situation.

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