Preview document show blank pop-up

Hi, Preview the document shows the blank pop-up. I looked at the JS script that activated the pop-up and used the url in a new browser tab. It is blank. https://[website]/nuxeo/site/api/v1/repo/default/id/[hiddeniD]/@blob/file:content/@preview When i append the /pdf to the same url, it will download a file name “pdf” in the PDF format. Is there a setting that I misconfigured or missing something else?

Thanks Tsewai

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