Hello: I have a user whose hard drive we had to replace who now is having problems using LiveEdit.

• the LiveEdit icons show in the browser
• when she clicks on a Word doc to edit it, the process starts but fails to load in Word
• oddly, Excel works fine
• checking into it, the document is downloaded properly to their local drive folder and the temp loader file is also created; and this tries to launch Word

First let me say what I have tried:

• uinstall and reinstall LiveEdit
• run “repair” on Word

LiveEdit version: 2.4.3; Firefox protocol handler: 0.5.2

So I dug around for the log and it seems to be failing at the point where Nuxeo is trying to get Word to load the file:

2015-07-29 12:25:12,412 [1] INFO Launcher - Started 2015-07-29 12:25:12,434 [1] INFO Launcher - Live Edit called with this parameter : C:\Temp\Nuxeo\0151ee54-979d-47f8-b5a3-d79085c46a10-default-Christine-1431625508282.xml 2015-07-29 12:25:12,595 [1] INFO Launcher - loading xml file C:\Temp\Nuxeo\dtzsdw0e.jqe\20150514_TC with Johnsen.doc 2015-07-29 12:25:12,595 [1] INFO Launcher - action selected :edit 2015-07-29 12:25:12,600 [1] INFO Launcher - Connecting to http://mcnux:8080/nuxeo/restAPI/default/0151ee54-979d-47f8-b5a3-d79085c46a10/downloadFile?filenamePropertyName=file%3afilename&blobPropertyName=file%3acontent 2015-07-29 12:25:16,379 [1] INFO Launcher - C:\Temp\Nuxeo\dtzsdw0e.jqe\20150514_TC with Johnsen.doc download successful. 2015-07-29 12:25:16,523 [1] INFO Launcher - Selection MS Office Application with mimetype : “application/msword” 2015-07-29 12:25:17,404 [1] INFO Launcher - Version of office detected : 14.0 2015-07-29 12:25:21,455 [1] ERROR Launcher - Error when opening word : System.Runtime.InteropServices.COMException (0x800A1066): Command failed at Microsoft.Office.Interop.Word.Documents.Open(Object& FileName, Object& ConfirmConversions, Object& ReadOnly, Object& AddToRecentFiles, Object& PasswordDocument, Object& PasswordTemplate, Object& Revert, Object& WritePasswordDocument, Object& WritePasswordTemplate, Object& Format, Object& Encoding, Object& Visible, Object& OpenAndRepair, Object& DocumentDirection, Object& NoEncodingDialog, Object& XMLTransform) at NuxeoLiveEditMsOfficeLauncher.Program.Main(String[] args)

Any ideas? Web searches do not bring up anything like this (the only matches to the interop problem is when someone is trying to program something and they do not send in the correct arguments)

Thanks, Albert