Connect server is not reachable

I am new to Nuxeo. I have no idea how to resolve this issue. I did the default installation of nuxeo (Nuxeo Platform 5.9.1). Whenever I login to the platform and try to access “Admin Center -> Update Center” then the page is showing “Nuxeo Connect server is not reachable…“. Also in server.log I can able to see the following error. Please help to resolve it.

2014-03-04 16:38:27,416 WARN  [http-bio-MyIP-8080-exec-58] [org.nuxeo.connect.connector.AbstractConnectConnector] Connect Server is not reachable
2014-03-04 16:38:27,416 WARN  [http-bio-MyIP-8080-exec-58] [org.nuxeo.connect.client.status.ConnectStatusHolder] can not reach connect server
org.nuxeo.connect.connector.CanNotReachConnectServer: The host did not accept the connection within timeout of 10000 ms
    at org.nuxeo.connect.connector.http.ConnectHttpConnector.execServerCall(ConnectHttpConnector.java:119)
    at org.nuxeo.connect.connector.AbstractConnectConnector.execCall(AbstractConnectConnector.java:126)
    at org.nuxeo.connect.connector.AbstractConnectConnector.getConnectStatus(AbstractConnectConnector.java:134)
    at org.nuxeo.connect.connector.http.ConnectHttpConnector.getConnectStatus(ConnectHttpConnector.java:155)
    at org.nuxeo.connect.client.status.ConnectStatusHolder.getStatus(ConnectStatusHolder.java:91)
    at org.nuxeo.connect.client.status.ConnectStatusHolder.getStatus(ConnectStatusHolder.java:63)
    at org.nuxeo.connect.client.jsf.ConnectStatusActionBean.isConnectServerReachable(ConnectStatusActionBean.java:203)
    at org.nuxeo.connect.client.jsf.ConnectStatusActionBean.getConnectUpdateStatusInfo(ConnectStatusActionBean.java:395)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
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1 answers

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ANSWER



hello,

your computer is probably in a network without direct access to Internet. This can be configured within the wizard, that is displayed the first time Nuxeo is started. Or you can add the needed parameters in your nuxeo.conf. Depending on your kind of proxy, you'll have to set these properties

nuxeo.http.proxy.host
nuxeo.http.proxy.port
nuxeo.http.proxy.login
nuxeo.http.proxy.password
nuxeo.http.proxy.ntlm.host
nuxeo.http.proxy.ntlm.domain
nuxeo.http.proxy.pac.url (only since 5.9.3)

More information about configuration properties here

Thierry

0 votes



Thanks Thierry. Yes, you are right. My computer in a network. Is there any alternate way available? I do not have these details. While installation I marked the HTTP Proxy Type as "None".
03/04/2014

If you cannot configure Nuxeo to access to Internet, the alternative way to install addons is to donwload them from the marketplace website and then install them from Local packages tab.
03/04/2014

Additionally,

  1. you can register your Nuxeo server using the disconnected mode on "Nuxeo Connect" tab
  2. you can set the property org.nuxeo.connect.server.reachable=false to ask Nuxeo to never connect and avoid "CanNotReachConnectServer" errors in the logs.
03/04/2014