Nuxeo Drive - Error
Hi, My Nuxeo Drive is not able to synchronise PDF files from my computer to the database. Here is the current behavior :
- From Database to compurter: all files are synchronised properly (including PDF)
- from computer to database: all files (office, jpeg, txt, …) are synchronised properly, except PDF…
Here is an extract of the error from the log file:
DEBUG nxdrive.synchronizer Sleeping 4.282s
DEBUG nxdrive.gui.application 1 pending operations for: D:\Documents\Axis Alternatives\Nuxeo
DEBUG nxdrive.synchronizer Detected a new non-alignable local file at /AAJCO/coudon julien.pdf
DEBUG nxdrive.gui.application 2 pending operations for: D:\Documents\Axis Alternatives\Nuxeo
DEBUG nxdrive.gui.application 1 pending operations for: D:\Documents\Axis Alternatives\Nuxeo
DEBUG nxdrive.synchronizer Creating remote document 'coudon julien.pdf' in folder 'AAJCO'
DEBUG nxdrive.client.base_automation_client {"error" : "Failed to invoke operation NuxeoDrive.CreateFile"}
ERROR nxdrive.synchronizer Failed to sync LastKnownState<local_folder=u'Nuxeo', local_path=u'/AAJCO/coudon julien.pdf', remote_name=None, local_state=u'created', remote_state=u'unknown', pair_state=u'locally_created'>, blacklisting doc pair for 300 seconds
Traceback (most recent call last):
File "nuxeo-drive-client\nxdrive\synchronizer.py", line 1045, in synchronize
File "nuxeo-drive-client\nxdrive\synchronizer.py", line 584, in synchronize_one
File "nuxeo-drive-client\nxdrive\synchronizer.py", line 704, in _synchronize_locally_created
File "nuxeo-drive-client\nxdrive\client\remote_file_system_client.py", line 120, in stream_file
File "nuxeo-drive-client\nxdrive\client\base_automation_client.py", line 379, in execute_with_blob_streaming
File "nuxeo-drive-client\nxdrive\client\base_automation_client.py", line 447, in execute_batch
File "nuxeo-drive-client\nxdrive\client\base_automation_client.py", line 287, in execute
File "C:\Python27\lib\urllib2.py", line 410, in open
File "C:\Python27\lib\urllib2.py", line 523, in http_response
File "C:\Python27\lib\urllib2.py", line 448, in error
File "C:\Python27\lib\urllib2.py", line 382, in _call_chain
File "C:\Python27\lib\urllib2.py", line 531, in http_error_default
HTTPError: HTTP Error 500: Internal Server Error
DEBUG nxdrive.gui.application 0 pending operations for: D:\Documents\Axis Alternatives\Nuxeo
Do you have any idea?
Thanks in advance,
Kind regards
JCO
0 votes
1 answers
2124 views
Sorry, I am not sure to understand what you want me to remove…
I cannot locate any “server.log” file. The only one I can found is called “nxdrive”. Is this what you are looking for?
Log files are in our side so don't try to find them ! We are investigating and will come back soon.
04/29/2014
This is a known bug that has been resolved in the 5.8 version. Our Drive specialist has backported it for the 5.6 version and it will be available in the next hot fix 5.6.0-HF35 in a few days.
05/05/2014
A hot fix has been updated on your cloud instance. Could you test the synchornisation of your PDF files and let us know ?
thanks
regards
Anne
Apparently nothing has changed. I have closed and restarted Nuxeo Drive, deleted the pdf files and tested again. I still have some errors for PDF files unfortunately.
Regards
Julien
Next, can you try to remove on your send us also the server side logs (generally located in $NUXEO_HOME/log/server.log or /var/log/nuxeo/server.log) ?