exception in converting pdf2text

Dears we have Exception in log when we upload file to document it's ->
2020-09-06T16:47:45,859 WARN [Nuxeo-Work-default-19:17460349641836252.1912412092] [org.nuxeo.ecm.core.storage.FulltextExtractorWork] Could not extract fulltext of file 'dummy.pdf' for document: 19298485-bb11-4781-acf6-f4aea8ed0604: org.nuxeo.ecm.core.convert.api.ConverterNotAvailable: Converter pdf2text is not available

2020-09-06T16:47:45,930 WARN [Nuxeo-Work-default-18:17460349741273820.329819712] [org.nuxeo.ecm.platform.thumbnail.factories.ThumbnailDocumentFactory] Cannot compute document thumbnail org.nuxeo.ecm.core.convert.api.ConversionException: Thumbnail conversion failed at org.nuxeo.ecm.platform.thumbnail.converter.ThumbnailDocumentConverter.convert(ThumbnailDocumentConverter.java:88) ~[nuxeo-thumbnail-10.10.jar:?] we use Nuxeo Platform for windows

0 votes

1 answers

41 views

ANSWER



Hello,

Is LibreOffice installed correctly according to https://doc.nuxeo.com/nxdoc/installing-and-setting-up-related-software/#libreoffice-and-pdftohtml

Also, make sure you've installed the hotfixes (I know conversions are not running well with the Windows installer).

Regards

0 votes